|
Domain
I
|
People 42%
|
|
Task 1
|
Manage conflict
·
Interpret
the source and stage of the
conflict
·
Analyze the
context for the conflict
·
Evaluate/recommend/reconcile the appropriate conflict resolution
solution
|
|
Task 2
|
Lead a team
·
Set a clear
vision and mission
·
Support
diversity and inclusion (e.g., behavior types, thought process)
·
Value
servant leadership (e.g., relate the tenets of servant leadership to the
team)
·
Determine
an appropriate leadership style (e.g., directive, collaborative)
·
Inspire,
motivate, and influence team members/stakeholders (e.g., team contract,
social contract, reward
system)
·
Analyze
team members and stakeholders’
influence
·
Distinguish
various options to lead various team members and stakeholders
|
|
Task 3
|
Support team performance
·
Appraise
team member performance against key performance indicators
·
Support and
recognize team member growth and
developments
·
Determine
approppriate feedback approach
·
Verify
performance improvements
|
|
Task 4
|
Empower team members and stakeholders
·
Organize
around team strengths
·
Support
team task accountability
·
Evaluate
demonstration of task
accountability
·
Determine
and bestow level(s) of decision-making
authority
|
|
Task 5
|
Ensure team members/stakeholders are
adequately trained
·
Determine
required competencies and elements of
training
·
Determine
training options based on training
needs
·
Allocate
resources for training
·
Measure
training outcomes
|
|
Task 6
|
Build a team
·
Appraise
stakeholder skills
·
Deduce
project resource requirements
·
Continuously assess and refresh team skills to meet project needs
·
Maintain
team and knowledge transfer
|
|
Task 7
|
Address and remove impediments, obstacles,
and blockers for the team
·
Determine
critical impediments, obstacles, and blockers for the team
·
Prioritize
critical impediments, obstacles, and blockers for the team
·
Use network
to implement solutions to remove impediments, obstacles, and blockers
for the team
·
Re-assess
continually to ensure impediments, obstacles, and blockers for the team
are being addressed
|
|
Task 8
|
Negotiate project agreements
·
Analyze the
bounds of the negotiations for
agreement
·
Assess
priorities and determine ultimate
objective(s)
·
Verify
objective(s) of the project agreement is
met
·
Participate
in agreement negotiations
·
Determine a
negotiation strategy
|
|
Task 9
|
Collaborate with stakeholders
·
Evaluate
engagement needs for
stakeholders
·
Optimize
alignment between stakeholder needs, expectations, and project objectives
·
Build trust
and influence stakeholders to accomplish project objectives
|
|
Task 10
|
Build shared understanding
·
Break down
situation to identify the root cause of a
misunderstanding
·
Survey all
necessary parties to reach
consensus
·
Support
outcome of parties' agreement
·
Investigate
potential misunderstandings
|
|
Task 11
|
Engage and support virtual teams
·
Examine
virtual team member needs (e.g., environment, geography, culture,
global, etc.)
·
Investigate
alternatives (e.g., communication tools, colocation) for virtual team
member engagement
·
Implement
options for virtual team member
engagement
·
Continually
evaluate effectiveness of virtual team member engagement
|
|
Task 12
|
Define team ground rules
·
Communicate
organizational principles with team and external stakeholders
·
Establish
an environment that fosters adherence to the ground rules
·
Manage and
rectify ground rule
violations
|
|
Task 13
|
Mentor relevant stakeholders
·
Allocate
the time to mentoring
·
Recognize
and act on mentoring
opportunities
|
|
Task 14
|
Promote team performance through the
application of emotional intelligence
·
Assess
behavior through the use of personality
indicators
·
Analyze
personality indicators and adjust to the emotional needs of key project
stakeholders
|
|
Domain
II
|
Process 50%
|
|
Task 1
|
Execute project with the urgen
·
Determine
communication methods, channels, frequency, and level of detail for all
stakeholders
cy required to deliver business value
·
Assess
opportunities to deliver value
incrementally
·
Examine the
business value throughout the
project
·
Support the
team to subdivide project tasks as necessary to find the
minimum viable product
|
|
Task 2
|
Manage communications
·
Analyze
communication needs of all
stakeholders
·
Communicate
project information and updates
effectively
·
Confirm
communication is understood and feedback is
received
|
|
Task 3
|
Assess and manage risks
·
Determine
risk management options
·
Iteratively
assess and prioritize risks
|
|
Task 4
|
Engage stakeholders
·
Analyze
stakeholders (e.g., power interest grid, influence, impact)
·
Categorize
stakeholders
·
Engage
stakeholders by category
·
Estimate
budgetary needs based on the scope of the project and lessons learned
from past projects
·
Develop,
execute, and validate a strategy for stakeholder engagement
|
|
Task 5
|
Plan and manage budget and resources
·
Anticipate
future budget challenges
·
Monitor
budget variations and work with governance process to adjust as
necessary
·
Plan and
manage resources
|
|
Task 6
|
Plan and manage schedule
·
Estimate
project tasks (milestones, dependencies, story points)
·
Utilize
benchmarks and historical
data
·
Prepare
schedule based on methodology
·
Measure
ongoing progress based on
methodology
·
Modify
schedule, as needed, based on
methodology
·
Coordinate
with other projects and other
operations
|
|
Task 7
|
Plan and manage quality of
products/deliverables
·
Determine
quality standard required for project
deliverables
·
Recommend
options for improvement based on quality
gaps
·
Continually
survey project deliverable
quality
|
|
Task 8
|
Plan and manage scope
·
Determine
and prioritize requirements
·
Break down
scope (e.g., WBS, backlog)
·
Monitor and
validate scope
|
|
Task 9
|
Integrate project planning activities
·
Consolidate
the project/phase plans
·
Assess
consolidated project plans for dependencies, gaps, and continued
business value
·
Analyze the
data collected
·
Collect and
analyze data to make informed project
decisions
·
Determine
critical information
requirements
|
|
Task 10
|
Manage project changes
·
Anticipate
and embrace the need for change (e.g., follow change management practices)
·
Determine
strategy to handle change
·
Execute
change management strategy according to the
methodology
·
Determine a
change response to move the project
forward
|
|
Task 11
|
Plan and manage procurement
·
Define
resource requirements and
needs
·
Communicate
resource requirements
·
Manage
suppliers/contracts
·
Plan and
manage procurement strategy
·
Develop a
delivery solution
|
|
Task 12
|
Manage project artifacts
·
Determine
the requirements (what, when, where, who, etc.) for managing the project
artifacts
·
Validate
that the project information is kept up to date (i.e., version control)
and accessible to all
stakeholders
·
Continually
assess the effectiveness of the management of the project
artifacts
|
|
Task 13
|
Determine appropriate project
methodology/methods and practices
·
Assess
project needs, complexity, and
magnitude
·
Recommend
project execution strategy (e.g., contracting, finance)
·
Recommend a
project methodology/approach (i.e., predictive, agile,
hybrid)
·
Use
iterative, incremental practices throughout the project life cycle
(e.g., lessons learned, stakeholder engagement,
risk)
|
|
Task 14
|
Establish project governance structure
·
Determine
appropriate governance for a project (e.g., replicate organizational
governance)
·
Define
escalation paths and
thresholds
|
|
Task 15
|
Manage project issues
·
Recognize
when a risk becomes an issue
·
Attack the
issue with the optimal action to achieve project success
·
Collaborate
with relevant stakeholders on the approach to resolve the
issues
|
|
Task 16
|
Ensure knowledge transfer for project
continuity
·
Discuss
project responsibilities within
team
·
Outline
expectations for working
environment
·
Confirm
approach for knowledge
transfers
|
|
Task 17
|
Plan and manage project/phase closure or
transitions
·
Determine
criteria to successfully close the project or phase
·
Validate
readiness for transition (e.g., to operations team or next
phase)
·
Conclude
activities to close out project or phase (e.g., final lessons
learned, retrospective, procurement, financials,
resources)
|
|
Domain
III
|
Business Environment 8%
|
|
Task 1
|
Plan and manage project compliance
·
Confirm
project compliance requirements (e.g., security, health and
safety, regulatory
compliance)
·
Classify
compliance categories
·
Determine
potential threats to
compliance
·
Use methods
to support compliance
·
Analyze the
consequences of noncompliance
·
Determine
necessary approach and action to address compliance needs (e.g., risk,
legal)
·
Measure the
extent to which the project is in
compliance
|
|
Task 2
|
Evaluate and deliver project benefits and
value
·
Investigate
that benefits are identified
·
Document
agreement on ownership for ongoing benefit
realization
·
Verify
measurement system is in place to track
benefits
·
Evaluate
delivery options to demonstrate
value
·
Appraise
stakeholders of value gain
progress
|
|
Task 3
|
Evaluate and address external business
environment changes for impact on scope
·
Survey
changes to external business environment (e.g., regulations,
technology, geopolitical,
market)
·
Assess and
prioritize impact on project scope/backlog based on changes in external
business environment
·
Recommend
options for scope/backlog changes (e.g., schedule, cost
changes)
·
Continually
review external business environment for impacts on project
scope/backlog
|
|
Task 4
|
Support organizational change
·
Assess
organizational culture
·
Evaluate
impact of organizational change to project and determine
required actions
·
Evaluate
impact of the project to the organization and determine required
actions
|